Bank

If you are unable to find a suitable answer to your question, please contact:
Customer Care

Bank FAQs

How do I credit my playing account? How do I cash out my funds? How do I make a redeposit? What should I do if I submitted a successful deposit but my account does not get credited? I have received an e-mail stating that my deposit has been successful, what should I do with this information? How do I view my transactions history? What should I do when my transaction fails? I have tried to deposit with my Visa / MasterCard / Carte Bleue and I have been asked for the CVV. What is this number? Do I get a bonus when I deposit?

Security Questions Related to the Bank

Is it secure to give my personal details to any of the payment methods mentioned? Is it safe to use my credit card online?

Payment Methods

Visa & MasterCard

How can I deposit with Visa or MasterCard? Can I cash out using Visa or Mastercard? What are my daily limits?

What is “iPoint”?

How do I deposit using iPoint? Can I cash out using iPoint Service? What are my daily limits?

What is “Ticket Surf”?

How do I deposit using my credit / debit card with Ticket Surf? What are my daily limits using my cedit / debit card? What is Ticket Premium? How do I deposit with Ticket Premium? Can I cash out with Ticket Premium or on my credit / debit card? What are my daily limits with Ticket Premium?

What is "Web Processing"?

Which options are offered by Web Processing? How do I deposit with Web processing? How do I cash out with Web processing? Web processing Contact information

What is "Neteller"?

I do not have a Neteller account? How do I deposit using Neteller? How do I cash out with Neteller? Neteller contact information What are my daily limits?

What is "Moneybookers"?

I do not have a Moneybookers account? How do I deposit using Moneybookers? How do I Cash Out with Moneybookers? Moneybookers contact information What are my daily limits?

What is "CLICK2PAY"?

I do not have a Click2Pay account? How do I deposit using Click2Pay? How do I cash out with Click2Pay? Click2Pay contact information What are my daily limits?

What is “Ukash”?

How do I deposit using Ukash? Can I cash out with UKash? Ukash contact information What are my daily limits?

What is “Bank Wire”?

How many types of Bank Wire do you support? What does Swift Code/ BIC mean? What are the fees? What is an IBAN number? How do I deposit with Bank Wire? How do I cash out money from my account by Bank Wire? What are my daily limits? Tips

What is “Western Union”?

What is MTCN? How many transactions I can request per day? How long does it take for my account to be credited? What are the fees? How do I deposit money on my account with Western Union? How do I withdraw money from my account with Western? What are my daily limits?

“Cheque Notes”

Do you accept “Cheque Notes”? How do I cash out using the “Cheque Note” option?

Technical inquiries

Bank FAQs

How do I credit my playing account?

You will be able to credit your playing account, only if your account has been validated by BetInParis.

1. Log into your BetInParis account.
2. Click on “Bank”.
3. Click on “Buy Credits”.
4. Select the method of your choice.
5. Once you have chosen your method please follow the instructions.

If your transaction is approved you will always receive an e-mail and your funds will be credited in your account in real time depending on the chosen payment method.

You will not be able to purchase more funds if you have more than €/$ 150 in your account.

When you open an account with BetInParis your standard limits will be as follows:

• Daily – € / $ 600
• Weekly – € / $ 2600
• Monthly - € / $ 5500

Limits may vary depending on the method you choose. How do I cash out my funds?

You will be able to cash out your funds only if you have an approved deposit. In case you are using electronic wallets you need to have an approved transaction with the same payment method not older than 6 months (these terms may not apply depending on the account activity).

1. Log into your BetInParis account.
2. Click on ‘Bank’.
3. Click on ‘Cash Out’.
4. Select the method of your choice.
5. Once you have chosen your method please follow the instructions.

Cash outs stay pending for 5 days on our system and if it is your first cash out you need to supply us with the below documentation.

• Front and Back of CC (if a Credit / debit card has been used – always hide the CVV when sending in copies).
• Front and Back of Picture ID.
• Recent Utility Bill (not older than 3 months).
• If needed the Purchase Agreement Form (which will be provided by us).

How do I make a redeposit?

If you have a pending cash out (remember that cash outs stay pending for five days), you may return your funds to your playing account.

1. Log into your account.
2. Click on “Bank”.
3. Click on “Buy Credits”.
4. You will be able to view your cash out on this screen.
5. Click on “Cancel” and redeposit your funds and your account will be immediately credited.
6. The cash out request will be cancelled.
7. On your transaction History the transaction will show as “Cancelled by User”.
8. You will qualify for the Bonus Games “Pick your luck” or “Paris Bonus” (maximum 3 times without depositing).

You even have the option to redeposit just a part of your cash out by entering the amount in the specific field. What should I do if I submitted a successful deposit but my account does not get credited?

If you make a successful deposit using any of our payment methods but the funds do not reach your playing account after the stipulated time frame, please contact us immediately our 24/7. Customer Care. I have received an e-mail stating that my deposit has been successful, what should I do with this information?

After each successful deposit or cash out you will receive an e-mail from BetInParis or our payment processors depending on the method choosen. We recommend that you keep this information for future reference. How can I view my Transaction History?

In order to view your Transaction History please follow the following steps:

1. Log into your account.
2. Click on “Bank”.
3. Click on “History”.
4. Select the month that you would like to view and the information will come up immediately.

What should I do when my transaction fails?

If your transaction fails we suggest that you contact our Customer Care team and they will gladly guide you to use another similar payment option. I have tried to deposit with my Visa / MasterCard / Carte Bleue and I have been asked for the CVV. What is this number?

CVV is an anti-fraud security feature to help verify that you are in possession of your credit card. For Visa / MasterCard / Carte Bleue, the 3 digit CVV number is printed on the signature panel on the back of the card. In case we ask for documentation please ensure that you hide these 3-digits. Do I get a bonus when I deposit?

For the first time deposit you will get from 100% to 300% in bonus. After your first bonus every time you deposit you will be given a reload bonus by playing our bonus games “Pick your luck” or “Paris Bonus”.

Security FAQs Related to the “Bank”

Is it secure to give my personal details to any of the payment methods mentioned?

BetInParis always uses high tech security measures and advancing encoding to maintain your confidentiality. We make sure our payment partners do so as well; none of them will ever give your personal information to any other party. Nor will your information be used for any other purpose other than completing transactions that you request. Is it safe to use my credit card online?

BetInParis takes security issues very seriously and adopts the most sophisticated technology to guarantee security and protection of your privacy. Your account information and deposits are fully protected by state-of-the-art security systems, software and services. Monetary transactions are protected by sophisticated RSA public/private key encryption mechanisms to ensure that all information remains secure and private at all times. The security measures implemented by BetInParis ensure the validity of each transaction you make, and the latest fraud control systems are utilized to protect your credit card information.

Payment Methods

General information related to Payment Methods.

• AGE – All payment methods can be used only by customers 18+.
• FEE – BetInParis does not charge any fees to deposit funds from your playing account or cash out.
• CURRENCY – All our payment methods accept both EURO and USD besides Ukash. (Ukash supports EURO only).

VISA and Mastercard

At BetInParis we accept all types of cards as long as they have Visa, Mastercard or Carte Bleue (is accepted only by Ticket Premium CDP) logo on them. How can I deposit with Visa or MasterCard?

Visa is accepted by the below mentioned options:

• Click on Visa / Mastercard and your transaction will be processed by Web Processing in real time (credit cards only).
• Click on Visa / Mastercard iPoint and your transaction will be processed in real time after registration (both credit and debit cards are accepted).
• Click on Visa / Mastercard (top position) and your transaction will be processed in real time (both credit and debit cards are accepted).
• Visa, Mastercard & Carte Bleue are accepted by Neteller, Click2Pay and Moneybookers please visit their site for more information.

Can I cash out using Visa or Mastercard?

Unfortunately you will not be able to cash out your funds using this option. We suggest that you cash out using the Bank Wire option. What are my daily Limits?

Minimum - € / $ 25
Maximum - € / $ 600
What is “iPoint”?

Ipoint m-commerce payment gateway has been introduced to enable you to pay safely on our site using your mobile phone. In order to use this service, you need to open an account with iPoint directly on our site, by registering your mobile number on which you will receive the transaction code. How do I deposit using iPoint?

Funding your account with iPoint is very fast and easy. Please follow the following steps:

1. Log into your account.
2. Click on “Bank”.
3. Click on “Buy Credits”.
4. Click on “Visa / Mastercard iPoint”.
5. If you do not have an account with iPoint, register your mobile number (one time process – that can take up to 10 minutes), credit card details and personal information directly on our site.
6. Once registered enter the amount desired and CVV Number.
7. Click on Validate.
8. Please call iPoint on their toll free number 00356 7922 2210 or 001 347 584 0830.
9. If this is your first purchase with iPoint, please wait for the confirmation sms for about 10 to 15 minutes
10. Your call will not be answered. iPoint server will identify your incoming number and your transaction will be processed by the bank accordingly.
11. You will receive the status of your transaction by text message.
12. If your transaction is approved you will receive the money in your account in REAL TIME.

Can I cash out using iPoint Service?

Unfortunately you will not be able to cash out with iPoint. In case you wish to cash out your funds we suggest that you use the Bank Wire option. What are my daily limits?

Minimum - € / $ 25
Maximum - € / $ 600

What is “Ticket-Surf”?

Ticket Surf (TSI) offers you two options, Ticket Premium and Credit / Debit card deposit. Thanks to these two options you can deposit SAFELY on our Casino in REAL TIME. How do I deposit using my credit / debit card with Ticket Surf?

To deposit please follow the following steps:

1. Log into your account.
2. Click on “Bank”.
3. Click on “Buy Credits”.
4. Click on “VISA / MASTERCARD” or “Carte Bleue”.
5. Enter the following information:
• Amount Desired.
• Card Number.
• Card Expiry Date.
• CVV Number.
6. Check that your name, E-mail address and zip code are correct.
7. Click on Submit and your money will be credited to your account in REAL TIME.

What is my daily limit using my credit / debit card?

Minimum- € / $ 25
Maximum- € / $ 1000 What is Ticket Premium?

Ticket Premium is a prepaid scratch card which can be purchased in 15000 different points of sale . One of the strong points of Ticket Premium is that you can deposit ANONYMOUSLY on our Casino. How do I deposit with Ticket Premium?

To deposit with Ticket Premium it is very easy and secure. Please follow the following steps:

1. Purchase a ticket from a retailer.
2. Log into your account.
3. Click on “Bank”.
4. Click on “Buy Credits”.
5. Click on “Ticket Premium”.
6. Enter the amount desired (cards cost from € / $10 to € / $150).
7. Enter Ticket Number.
8. Click on Submit and the money will be credited to your account in real time.

Can I cash out with Ticket Premium or on my credit / debit card?

Unfortunately you are not able to cash out funds using these two options. In case you wish to cash out your funds we suggest that you use the Bank Wire option. What is my daily Limit with Ticket Premium?

Minimum - € / $ 10
Maximum - € / $ 150 What is "Web Processing"?

Web Processing is one of our payment processor providers which allow you to deposit and cash out using various payment methods.

Which options are offered by Web Processing?

Web Processing offers the following payment methods:

• Visa
• Mastercard
• Neteller
• MoneyBookers
• Click2Pay
• Ukash

How do I deposit with Web processing?

Refer to the above mentioned payments methods sections to view more information on how to deposit. How do I Cash Out with Web processing?

Refer to the above mentioned payments methods sections to view more information on how to cash out. Web processing Contact information

If you have any questions, Web Processing provides a helpful customer care service:
Email : cashier@webprocessing.net
Web processing : +1 416 583 2750

What is “Neteller”?

Neteller is an electronic wallet which allows you to move your funds to your playing account and back to your Neteller account in a fast and secure way.

For more information related to Neteller please click here . You will be able to view all the charges and all the information needed to deposit and cash out on your Neteller account. I do not have a Neteller account?

Click here and sign up for FREE on their site. How do I deposit using Neteller?

Funding your account using Neteller is very easy, fast and secure. Please follow the following steps:

1. Log into your account.
2. Click on “Bank”.
3. Click on “Buy Credits”.
4. Click on “Neteller”.
5. Enter the amount desired and click on “Validate”.
6. You will be redirected to Web Processing Page.
7. Enter your Neteller Account ID (Upon registration Neteller will provide you with and Account ID).
8. Enter your Neteller Secure ID (Upon registration Neteller will provide you with and Secure ID – this is not the password that you have chosen when opening the Neteller account).
9. Click on Confirm and the money will be credited in your account in REAL TIME.

How do I Cash Out with Neteller?

To Cash Out funds to your Neteller account please follow the following steps:

1. Log into your account.
2. Click on “Bank”.
3. Click on “Cash Out”.
4. Choose “Neteller”.
5. Enter the amount desired.
6. Click on “Cash Out”.
7. The money will be sent to your Neteller account in 5 days.

Neteller contact information.

If you would like to contact Neteller please click here What are my daily limits?

Minimum - € / $ 25
Maximum - € / $ 600 What is "Moneybookers"?

Moneybookers is an electronic wallet which allows our customers to send and receive in a secure and profitable way their money in real time. In order to use Moneybookers you need to open an account. The registration on Moneybookers is fast and totally FREE. They offer various ways of payment which makes it easier for you to fund your account.

If you would like to view Moneybookers FAQs please click here I do not have a Moneybookers account?

Click here to sign up for FREE on their site. How do I deposit using Moneybookers?

Funding your account using Moneybookers is very easy, fast and secure. Please follow the following steps:

1. Log into your account.
2. Click on “Bank”.
3. Click on “Buy Credits”.
4. Click on “Moneybookers”.
5. Enter the amount desired and click on “Validate”.
6. You will be redirected to Web Processing Page.
7. Enter your e-mail address you registered at Moneybookers.
8. Enter the password you have chosen when you have opened your Moneybookers account.
9. Enter the Turing number you will view on the screen.
10. Click on Login and the money will be credited to your account in real time.

How do I Cash Out with Moneybookers?

To Cash Out funds to your Moneybookers account please follow the following steps:

1. Log into your account.
2. Click on “Bank”.
3. Click on “Cash Out”.
4. Choose Moneybookers.
5. Enter the amount desired.
6. Click on “Cash Out”.
7. The money will be sent to your Moneybookers account in 5 days.

Moneybookers contact information.

If you would like to contact Moneybookers please click here. What are my daily limits?

Minimum - € / $ 25
Maximum - € / $ 600 What is "CLICK2PAY "?

CLICK2PAY is an online electronic wallet that facilitates simple and secure online money transfer. Signup for FREE, choose from dozens of funding options and make instant payment on our Casino. This option can be used for both funding your playing account and cash out money back to your Click2Pay Account.

If you would like to view all the costs and options provided by Click2Pay please click here

Please visit this link to access Click2Pay FAQs I do not have a Click2Pay account?

Please click here to sign up for free on their site. How do I deposit using Click2Pay?

Funding your account using Click2Pay is very easy, fast and secure. Please follow the following steps:

1. Log into your account.
2. Click on “Bank”.
3. Click on “Buy Credits”.
4. Click on “Click2Pay”.
5. Enter the amount desired and click on “Validate”.
6. You will be redirected to Web Processing page.
7. Enter your e-mail address registered at Click2pay.
8. Enter your PAN Number (16 digit number provided by Click2Pay).
9. Submit and the money will be credited in your account in real time.

How do I Cash Out with Click2Pay?

To Cash Out funds to your Click2Pay account please follow the following steps:

1. Log into your account.
2. Click on “Bank”.
3. Click on “Cash Out”.
4. Choose Click2Pay.
5. Enter the amount desired.
6. Click on “Cash Out”.
7. The money will be sent to your Click2Pay account in 5days.

Click2Pay contact information.

If you would like to contact Click2Pay please view the below information.
Phone: International 0049 180 5 113090 / US 011 49 180 5 113090
E-mail address: service@click2pay.com What are my daily limits?

Minimum - € / $ 25
Maximum - € / $ 600 What is “Ukash”?

Ukash is a voucher that can be purchased from 275,000 different points of sales all over the world. You can exchange your cash for a voucher at any point of sale that supports Ukash. Ukash have several advantages two of which is that they payment is IMMEDIATE and you can deposit on our Casino ANONYMOUSLY.

If you do not know where Ukash shops are please click here and enter your post-code, city or street.

You can only deposit in EUR. If you have a USD account you need to choose another option. How do I deposit using Ukash?

1. Log into your account.
2. Click on “Bank”.
3. Click on “Buy Credits”.
4. Click on “Ukash”.
5. Enter the amount desired and click on “Validate”.
6. You will be redirected to Web Processing page.
7. Enter your Voucher Number (19 digit number).
8. Enter the Voucher Value (ticket can be used more than once).
9. Click on Submit and the money will be credited to your account in real time.

NB: If the amount you would like to deposit differs from the value of your voucher you will be given a new voucher number online together with the new value to use anyway you like. Can I cash out with UKash?

Unfortunately you cannot cash out using Ukash. In case you would like to cash out your funds we suggest that you use Bank Wire option. Ukash contact information.

If you would like to contact Ukash please click here What are my daily limits?

Minimum - € / $ 25
Maximum - € / $ 600 What is “Bank Wire”?

Bank Wire Transfer is a method of transferring funds from one entity to another. A Bank Wire Transfer can be made from one entity’s bank account to the other entity’s bank account. Bank to bank wire transfer is the most common payment method in Europe with several million transactions processed per day. Bank to bank wire transfer is considered the safest international payment method. How many type of Bank Wire do you support?

To your Local Bank : There are two types of bank wire transfer that your local bank provides please note that you need to go there personally to fill in a form with the below information.

• Standard Bank Wire - 3 to 5 business days
• Urgent Bank Wire - 1 to 2 business days

Internet Banking: Some banks accept Bank Transfers even through Internet banking. Please enquire with your financial institution for more details. What is Swift Code/ BIC?

Bank Identifier Code - is the unique identification code of a particular bank. What are the fees?

BetInParis does not charge any fees to use this service. We suggest that you contact your financial institution to check how much the fees are. The fee may vary depending on the amount. What is IBAN number?

IBAN – International Bank Account Number – is an international standard for identifying bank accounts across national borders. How do I deposit with Bank Wire?

1. Log into your account.
2. Click on “Bank”.
3. Click on “Buy Credits”.
4. Click on “Bank Wire”.
5. Enter the amount desired and click on “Validate”.
6. Go to your bank with the following information.



Bank Wire Information
Beneficiary Name	Gantor International Ltd.
Beneficiary Address	No. 109 Sir William Reid Street, Gzira, GZR1033.
Bank Name:	Bank of Valletta Malta (BOV)
Bank address:	Bank of Valletta, No.54 Merchants Street, Valletta
Bank Phone Number:	00356 2131 2020 (08:00am till 20:00)
Currency :	EUR / USD
Account Number:	4001764066 2 – EUR / 4001756727 9 - USD
IBAN Number:	MT68VALL22013000000040017640662 - EUR / MT87VALL22013000000040017567279 - USD
Swift Code / BIC Number:	VALLMTMT
Reference:	E-mail address & Transaction ID



7. Once we receive the money we will credit your account accordingly.

How do I cash out with Bank Wire?

1. Log into your account.
2. Click on “Bank”.
3. Click on “Cash Out”.
4. Choose “Bank Wire”.
5. Enter the amount desired.
6. Fill in all the provided fields.
7. Click on “Cash Out”.
8. The money will be sent to your bank account in 5 days.

What are my daily limits?

Minimum - € / $ 25
Maximum - € / $ No Limit

TIPS

• If you are interested in using this method please visit your Bank as early as possible in the day.
• Ensure that you enter the correct information in the provided fields or else your bank will charge more fees to repair the transaction.
• When visiting your Bank, please do not mention that the funds are for gambling purposes, in order to safe guard your own privacy.
• Ensure that you always enter your registered e-mail address in the reference field and account ID. If this field is left void the money will take longer to be credited to your account.

What is “Western Union”?

Western Union is a leading provider of global money transfer services connecting people across the world. Western Union is a person to person money transfer and there is no membership or subscription to the service.

Please note that in certain countries Western Union is not allowed.

Click on this link to locate the nearest Western Union Agency in your area. What is MTCN?

MTCN means Money Transfer Control Number which consists of a 10 digits unique number. How many transactions I can request per day?

You are allowed to issue one transaction per day. The maximum limits of the Will Call Money Transfer Service may differ from country to country. Please check with your local Western Union agent to confirm restrictions and limits. How long does it take for my account to be credited?

It will take up to 1 hour depending on the day and time. What are the fees?

BetInParis does not charge any fees to use this service. We suggest that you contact your local Western Union agent directly to check how much the fees are, the fees may vary depending on the country. Western Union implies a fee on each transaction. How do I deposit with Western Union?

1. Log into your account.
2. Click on “Bank”.
3. Click on “Buy Credits”.
4. Click on “Western Union”.
5. Enter the amount desired and click on “Validate”.
6. On the next page you will be given a transaction ID and a Receiver’s name.
7. Print this information and visit the nearest Western Union branch in your area.
8. Fill in the ‘To Send Money form’ which should include;
   • Receiver’s First and Last name.
   • Sender’s First and Last name, address and telephone number.
   • Amount you would like to deposit.
   • Country of Origin
9. Present valid identification document (ID or Passport).
10. You will be given an MTCN.
11. Contact us back with the MTCN.
12. Your account will be credited in an hour’s time.

How do I cash out with Western?

1. Log into your account.
2. Click on “Bank”.
3. Click on “Cash Out”.
4. Click on “Western Union”.
5. Enter the receiver’s name and the amount you wish to cash out. The receiver’s name should be the person that will collect the money.
6. Once it is approved you will receive an e-mail with the Sender’s Name and the MTCN.
7. To collect the money simply visit your nearest Western Union Agent and fill in a ‘To Receive’ form with the following details;
   • First name and last name of Receiver (your name).
   • First name and last name of Sender (the name sent via e-mail).
   • Sending country (Malta).
   • Amount expected.
   • MTCN (Money Transfer Control Number).
8. Present valid identification document (ID or Passport) and collect the money.

What are my daily limits?

Minimum - € / $ 50
Maximum - € / $ 4000

Do you accept “Cheque Notes”?

Unfortunately BetInParis does not accept cheques for your deposits. However, this option can be used to cash out funds from your playing account. How do I cash out using the “Cheque Notes” option?

Please follow the following steps to cash out your funds.

1. Log into your account.
2. Click on “Bank”.
3. Click on “Cash Out”.
4. Choose “Bank Wire”.
5. Enter the amount desired.
6. Click on “Cheque”.
7. The money will be sent to your home address in 5 days.

Please bear in mind that a cheque can take up to 3 business weeks to reach your residence.